About the S. H. Bell Company
86th Anniversary picnic celebration on the lawn at Pittsburgh headquarters
The ongoing demand for the company’s services has dictated that reliable performance must be maintained. Although quality service has been fundamental to the company’s success since its formation in 1933, in recent times management has seen the need to establish a formal Quality Process. To this end, S. H. Bell Co. has developed its own Quality System.
Quality at S. H. Bell Co. is based on fundamental and timeless principles, which have evolved to function together within the organization. Unique geographic facilities combine with dedicated employees and leadership to constantly find ways to satisfy
our customers.
Quality System
The elements of our Quality System are listed as:
- Provide prompt, reliable service “on demand” from the customer’s order.
- Do the job right the first time; but if a mistake is discovered, correct it as soon as possible.
- Uphold the ethics of honesty and customer confidentiality in day-to-day business dealings.
- Maintain the company’s professional reputation within our industry.
- Maintain accurate records to document all transactions and provide customer reporting on a regular basis.
- Through regular safety meetings, education, and protection, strive to avoid injury of company employees in the workplace.
- Minimize potential harm to the environment by proper handling and storage of customers’ materials while in S. H. Bell Co.’s custody.
Leayn Collins (Office – Baltimore)
Paul Chepela (Terminal Manager – Chicago)
Note from the President
Since 1933, S. H. Bell Co. has been heavily involved with serving steel and other basic industries. With the opening of our first Pittsburgh area warehouse facility in 1954, S. H. Bell pioneered the concept of delivering raw materials via water and rail to staging areas, from which the company could service its customers by providing storage, handling and final distribution – mainly by truck – to consuming industries on an “as needed basis.”
The business expanded over the years in response to increasing demand from off-shore producers and traders. Today, the company receives a wide variety of industrial products from more than 20 countries around the world, and distributes them from five warehouse facilities in strategic locations.
Aided by new technology, S. H. Bell is striving to continuously improve its efficiency, quality and response time. We encourage you to navigate through our website and to avail yourself of its many features. Besides learning more about the S. H. Bell organization, one may use the site to contact us directly.
We look forward to your inquiry and being of service in the future.
John M. Bell
President
S. H. Bell Company